Roy

Roy is a laid back, lazy and unlucky Irish IT technician. He hates his job and avoids performing it at all, despite being more than capable at it. Instead, he spends most of his time playing video games, reading comics or just goofing off in their office. His work attire is very casual compared to his colleagues; choosing to wear jeans and t-shirts around instead of the more formal attire chosen by Moss and Jen. He's scared of popping balloons. Before becoming an IT consultant, he held a job as a waiter, during which time he would carry the food of rude customers in his trousers until he served it to them.[1] In one episode he attempts to attract women by pretending to be a "bastard" because he believes that is what women want.[2] He has better social skills than Moss, but still finds himself in awkward situations where he gets more than he bargained for. When angry, upset or worried, his voice adopts a notably higher pitch and trembles significantly, as though he were about to cry. His usual answer to calls, and indeed his catchphrase, is "Hello, IT, have you tried turning it off and on again?". His last name was never mentioned in the first three series, although O'Dowd and Linehan discussed the possibilities of it being either 'Shepherd' or 'McGonagall.' After the episode "The Speech", Graham Linehan's blog suggested that Roy's last name is Tenneman,[3] but Linehan clarified that this was not canonical. In the third episode of the fourth season, it is confirmed that Roy's last name is actually Trenneman, not Tenneman. The only member of Roy's immediate family mentioned in the series is his mother, who has an uncanny resemblance to Moss's psychiatrist from the first series. Roy finds this resemblance disturbing.[4]